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You have six days from the date you get the item(s) to return it with submitting reason on the contact us page. Make sure all things are in excellent condition and have their original packing.
No safety seals are broken, and all labels are intact.
We only accept return that has a manufacturing defect, damage during shipping, or if you receive the wrong product. You have to cancel the order within 24 hours of its placement if you don’t want it to be delivered. if the product is shipped then we can’t compensate you. if you find a wrong product or defective product then you have the right to get a refund within 6 days after delivery
After five days from the date of delivery, we will not accept any damage claims. So, if we approve the return request, please make sure you notify us and deliver the merchandise as soon as possible.
Note: If you return products to us, you may be subject to customs or taxes, so please do not ship anything back to us without contacting our customer service department. We will not be responsible for any customs or taxes incurred as a result of the return shipment.
- Return shipping charges are the responsibility of the customer.
- The customer is required to cover the cost of return shipping for any returned items.
- The shipping amount paid during the original purchase will not be refunded.
- The customer must ensure that the returned items are properly packaged and protected during transit to prevent any damage or loss.
- It is recommended to use a reliable shipping service with tracking and insurance to ensure the safe return of the items.
- In the event of an exchange or replacement, the customer is responsible for the shipping costs associated with the new item being sent.
- Refunds for returned items will only include the purchase price of the product(s) and any applicable taxes. Shipping charges will not be refunded.
- In case of a defective or damaged item, where the return is due to an error on our part, we will cover the return shipping costs. Please contact our customer service for assistance in such cases.
- Any customs duties, taxes, or other fees incurred during the return shipping process are the responsibility of the customer.
- We recommend contacting our customer support team before initiating a return to clarify any doubts or to obtain further assistance regarding the return shipping process.
- By proceeding with a return, the customer acknowledges and agrees to these return shipping policies.
Email us at firstname.lastname@example.org
to change your order.